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> Remove the USB cables, if you have accessed the printer setup using the USB cable connection.
> Use the control panel settings back-to-back using the Programs & Features option>choose all the printer entries.
> Now, tap the uninstall option on the same page.
> Try to update the existing driver software using the Official HP Page or else install the latest version that suits the system software.
> Further, try to restart the entire printer setup simply by unplugging the cable cords.
> Check the printer driver's active status, contact printer drivers uk expert if still the problem outstands.